Bench/Field Service Engineer

Bench/Field Service Engineer

Company: Irish Hospital Supplies
Role: Bench/Field Service Engineer
Reporting line: Technical Service Manager
Primary Location: Bray Co. Wicklow and Field Based

Irish Hospital Supplies
Established in 1970, Irish Hospital Supplies is a leading distributor of medical and surgical equipment and supply an extensive range of high-quality disposable and capital equipment from some of the most innovative brands within the healthcare industry. We are currently looking to recruit a Bench/Field Service Engineer to join our team.

The Role
This role is primarily a bench engineer’s role based on our Bray Co. Wicklow facility with responsibility for carrying out bench repairs and supporting over the phone troubleshooting on a range of equipment.

This role will also involve field-based activity when required to support the service team.

The range of equipment includes:
• HD Camera Systems and related equipment
• Diathermy/Electrosurgery units, Argon Plasma Coagulation units
• Warm-air patient warming units
• Surgical Laser units
• Patient couches and ancillary accessories
• And other equipment supplied or serviced by the group.

Key Responsibilities
The Bench/Field Service Engineer will report to the Technical Service Manager and be responsible for:

• Bench repairs in workshop
• Over the phone trouble shooting with hospital customers and team members
• Inspecting equipment on receipt and dispatch
• Installation and commissioning of new equipment
• Planned preventative maintenance to above listed equipment
• Attending reactive breakdown callout to equipment as described above
• Complete repair work on site in hospital
• Customer and sales support
• Travel and overnight stays when necessary

Qualification & Skills
• Qualification in Electro/mechanical/electronic engineering or equivalent
• Electromechanical field service engineering experience essential
• Experience in customer communication and liaison
• Customer focused, well organized, and ability to manage and expand the technical service department
• Strong analytical and problem-solving mindset
• Proficiency in MS office suite
• Data accuracy and data entry
• Strong interpersonal skills, organisational and planning skills
• Full driving license

All applications should be sent directly to the Technical Service Manager, Adam Kozdeba

Irish Nurses and Midwives Organisation (INMO) Conference

Irish Hospital Supplies were delighted to attend the Irish Nurses and Midwives Organisation – Operating Department Nurses Section Conference last week, where healthcare professionals from across the country came together to share knowledge, insights, and experiences within perioperative care.

It was a great opportunity for the Irish Hospital Supplies team to learn more about the evolving challenges and innovations in surgical environments and contribute to meaningful conversations shaping the future of patient care.

We’re proud to support and collaborate with dedicated nursing professionals who play such a vital role in delivering safe and high-quality care every day.

The Sylvester O’Halloran Perioperative Symposium

Irish Hospital Supplies were delighted to attend the Sylvester O’Halloran Perioperative Symposium at University Hospital Limerick.

It was a fantastic event bringing together healthcare professionals to share knowledge, innovation, and best practice in surgical and theatre care.

The quality of discussion and collaboration on the day reflects the ongoing commitment within the Irish healthcare community to improving patient outcomes and advancing healthcare standards.

Driving Quality Forward: Irish Hospital Supplies Visits Beaumont Hospital

Irish Hospital Supplies were delighted to have the opportunity to gain a deeper understanding of the day-to-day operational challenges and priorities within the Beaumont Hospital environment. Insights like these are invaluable in ensuring that we continue to align our support with the real and evolving needs of healthcare professionals and patients alike.

Opportunities like this are incredibly important in strengthening continuous partnership and collaboration. By working closely together, sharing knowledge, and understanding each other’s processes, we can continue to support best practices, enhance quality standards, and deliver meaningful impact across healthcare services.

The Irish Society of Endoscopy Nurses (ISEN) Conference

Irish Hospital Supplies were delighted to support the ISEN – Irish Society of Endoscopy Nurses conference, a leading event in the field of endoscopy that brings together clinicians, researchers, and industry experts to share the latest developments and best practices.

The conference provided valuable insights into emerging techniques, advancements in endoscopic technology, and opportunities to enhance patient care.

Irish Hospital Supplies were represented by Kieran Healy, Joe O’Neill, Kenneth Walsh and Karl Hogan